So you won’t get lost find the Holiday Inn Key Largo, or at least I would find it hard to imagine you doing so. Just to give you an idea if you have never visited the Florida Keys before, the Mile Markers run down to 0 going South, and up to 127 at Florida City on the mainland if you are going Northerly, and are small signs by the side of the roadside. Generally all the way down to Key West.īut Key Largo has a lot to offer, a bit like this resort at Mile Marker 100 down the Overseas Highway or US1. Many people fly past Key Largo such is the desire to get as far down the islands as possible. Well surprise, surprise, the resort is in Key Largo which is the most northerly of all the Florida Keys islands. So lets start with letting you know where the Holiday Inn Key Largo is to be found? I really liked my two days as a resident. Well it is compared to some of the holiday inns that I have stayed at. Y es you might have stayed at a thousand Holiday Inns across the world.īut this resort in Key Largo is really different. I will not consider it in the overall rating.Inn Key Largo, could be the perfect base for you to explore the Upper Keys and Food and beverage is 1 star- as it was completely closed during our sunday to wed stay. The strength is the nicely kept grounds, pools, and outdoor common areas. The mattresses need to be replaced in both type rooms- very uncomfortable and worn out.
The marina view room was nice with the balcony and slightly more updated furnishing. We were ok as we came more for the locale. The room - pool side room is ok- it is in need of badly updating of furnishings and fixtures.
#HOLIDAY INN KEY LARGO FLORIDA FREE#
A private bathroom with free toiletries and a hairdryer is. Rooms include a flat-screen cable TV, small refrigerator, and desk. Free WiFi is available throughout the property. Guests can enjoy a meal at the restaurant or a drink at the bar. There is a very nice marina adjacent to the property with a nice walking path and marina side restaurants. Holiday Inn Key Largo features 2 swimming pools with a waterfall, a hot tub, and water sports facilities. the multiple pools and outdoor common areas are nicely configured for socializing and watching over children. The location is convenient to the highway and close to all local eateries. The front staff was very hospital in accommodating us in settling in the right room based on our personal preference. We stayed in both pool view and marina view rooms. I hope you will consider staying with us again, knowing that your experience is not typical. I will share your comments with our team so that we can improve.
#HOLIDAY INN KEY LARGO FLORIDA REGISTRATION#
I apologize if this wasn't clearly announced at registration or if the registration guest services letter was not presented at this time. We will service guest rooms by request and ask for a convenient time when the guest is out of the room so social distancing can be allowed. The safety of our guests and team members is our priority. One of the more impactful changes we have made recently, is not offering automatic housekeeping services daily. While our rates fluctuate from day to day, we offer flexible booking options while making reservations with us directly at IHG.com as well as discounted rates for non-refundable reservations. Please accept my sincerest apology for not meeting our goals. We strive to provide our guests with superior service and attention to detail. It’s disappointing when hotels chains are looking out for the $$$ and guest service is lost.ĭear lisasB7360GT, I am sorry to hear that your stay did not meet your expectations, especially on the area of service. If I hadn’t paid for a non refundable room, I would have left after being here for only 1 hour. At the extreme overcharge of $500/night, one would at least expect prompt service, courtesy of staff and a clean room. Now we are both waiting to get towels to shower and haven’t received fresh towels which the receptionist stated would be brought promptly to the room. My friend did not hear “said details” either. When I said I didn’t receive that information, she argued with me that she was the one who checked me in, and she had told me that. After being on hold for 8 minutes, the receptionist informed me that we had to request room service upon arrival.
When I went to call about the unmade room, the room phone didn’t work and I used my cell phone. We went out to the beach for the day and when we got back to the room, the room was not made up and we didn’t have towels. After speaking with Rocket Travel and Holiday Inn, there was nothing that either party was willing to do to compensate for the immense overpay. Upon arrival at the hotel after booking a non refundable room at an average of $500/night, we found that the same room was available at more than half the price ($225/night).
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